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Help & safety

Circl is a private place for your invited circl of friends and family. Here’s how to get help.

Signing in

Enter your email on the sign-in screen and we’ll send you a link and a code. No password needed. If you’ve set a password, tap ‘Use a password instead’. If the email doesn’t arrive, check your spam folder or ask for a new one.

Reporting and blocking

On anything someone outside your household created, tap the ··· menu on the post, poll, album, comment or photo (in the photo viewer), press and hold a Talk message, or tap their face and use the flag button. ChooseReport to tell the Circl team — a reported post is hidden from you right away — orBlock to stop seeing that person’s posts, photos, comments and messages everywhere. They aren’t notified. To unblock someone, open Settings › Blocked people. We review reports within 24 hours and remove content that breaks our rules.

Deleting your account

Open Settings and tapDelete account at the bottom (or Settings › You › Delete account). Type DELETE to confirm. Your sign-in, profile, posts, photos, comments and messages are removed for good and you’re signed out. If you own a circl other families belong to, you’ll be asked to make someone else the owner first.

Contact us

Emailhello@circl.love for help, feedback or urgent safety concerns. We usually reply within one business day.

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